I have not been paid to write this World Nomads insurance review, though if you do choose to buy insurance through a link in this post, it supports this site at no extra cost to you. I do honestly discuss the numerous drawbacks of World Nomads and provide alternative suggestions as well here, so please read this fully before purchasing a plan to be sure it will work for you.
Ladies and gents, it’s time we look into travel insurance.
Why? Because it really, truly sucks if you have an emergency abroad and don’t have it, and not all insurance is created equal. There have been horror stories of people being held in hospitals, almost like hostages, for not paying outstanding bills, or worse, not getting care at all.
But if you need to be airlifted out, must have a family member flown to you, or you simply get sick on the road and don’t want to have to suffer when you could get care, then travel insurance is a no-brainer. It’s best if you never have to use it, but when you need it, it can literally save your trip (and self).
That said, travel insurance is not going to cover everything. In most cases beyond medical coverage, you will need a separate policy. I’ve taken out many of these policies in the past, and will discuss your other options in this post as well. World Nomads might not be for you, but before I talk about the drawbacks, let’s talk about the typical coverage.
It Offers Cover for Major Medical Expenses
Why pay for insurance you might not use? You could risk it and travel without insurance. I’d be lying if I said I have never done that. Once I had to visit the doctor in Vietnam and, since I was uninsured, paid $100 out of pocket for the visit and medications. It cost me about the same as insurance would have for the entire 4 months that I was away. That was risky of me, because if I experienced a bigger problem, I could have been out a lot more money than that.
I’ve had friends need ambulance rides in the US which cost over $5k without insurance, met divers who needed compression chambers after diving emergencies, and recently had a family member cancel her trip when her travel companion fell ill. She had insurance and got her money back, but he didn’t, and had to eat the cost.
The worst case scenario if you have insurance is that nothing goes wrong and you spent the money just for the security, but the worst case scenario without insurance on your trip is much, much more dire. It’s possible to get denied care entirely in some countries if you can’t pay – yikes.
Why I Use World Nomads for Health Needs
I choose this one because it covers activities I love that most other insurance won’t cover, and they have paid out claims put forth by friends of mine consistently.
No insurance is perfect. If you want to get reimbursed, your claim has to include all of the necessary paperwork and qualify under the coverage they offer. I’m not a fan of any insurance company — they all kind of suck and I don’t feel health insurance should ever be for profit — but I still get insurance for all of the reasons in this post so far.
I free dive, hike at high altitudes, skydive, scuba dive, and more on my trips. World Nomads is my go-to because of the specificity of the coverage. It’s also helpful that they clearly state which activities have coverage by each of their two plans, Standard and Explorer. You can use the following tool to look at pricing:
So, for example, say you’re planning a trip to Bali to go surfing, sailing, and scuba diving. You would be able to go on the World Nomads website, look at their detailed lists of activities to find your specific ones, and determine if you need to purchase the Standard Plan or the Explorer Plan to make sure that everything you’d be doing on your trip has coverage.
World Nomads will also allow you to purchase more coverage quickly and easily if you run out while abroad (like if you decided to extend your trip at the last minute). They also have multilingual emergency assistance available 24/7.
All in all, I like that World Nomads offers simple and flexible travel insurance designed to help cover health costs. Having the activities I love covered makes this my go-to for those reasons.
The Coverage You Need Based on the Way You Travel
Keep in mind that every policy is going to differ depending on where you are from. The following suggestions are based on their general offerings, but you need to read the fine print to be sure your policy with WN will cover these things.
That said, how do you like to travel? Are you adventurous, or do you prefer to play on the safer side when you go abroad? Does your ideal trip look like yoga on the beach, or cliff diving and hang gliding? World Nomads clearly breaks down the insurance plan you need based on the activities you plan on participating in. Figure out the coverage you need for your favorite activities below:
Some Big Drawbacks of World Nomads
World nomads contracts through providers on a location-by-location basis. What one policy covers in one country or state might differ from another, which is why reading the fine print, annoying as it is, is necessary.
World Nomads, like most travel insurance, intentionally omits things like pandemics, much to the chagrin of anyone who wanted COVID reimbursements. The travel insurance provided by Chase cards, and most other standard insurance, also has this policy. Unfortunately it’s standard and you often need additional policies, or much more expensive ones, to get full coverage (which I’ll discuss below).
They also omit acts of terrorism, civil unrest, acts of war, and really anything else that might trigger a mass payout from them. Some insurance companies will cover this, but they’re pricey. It’s always a balance of whether it’s truly worth it or not.
World Nomads also only cover a minimal amount of gear. If you’re traveling with expensive equipment, in most cases you’ll need a separate policy for the tech gadgets.
If you do need to file a claim, you must follow the fine print exactly. Like all insurance, honestly all of whom suck, they’re trying to make a profit.
For example, trip cancellation has specific requirements that will be unique to your policy, such as a required period of 24 hours. You might also find that if you return home to get treated, the insurance assumes your home coverage kicks in. Read the fine print always, because you can be sure that they will when evaluating your claim.
READ NEXT: Faye vs. World Nomads Travel Insurance
Important Things to Know
There are a few important things to know that make this insurance work better for you. The first is that booking more time upfront is better than breaking it up. If you know that you’ll be on a 6-month trip, then paying for the full 6 months upfront works out much cheaper than doing 3 now, and 3 later. Plus, you don’t want to let the insurance lapse. If anything happens when you’re not insured, it won’t be covered (that’s standard industry practice).
Also keep in mind that this insurance will only cover you if you’re over 100 miles from home. If you come home for further medical attention, travel insurance typically assumes you’re using your home coverage once again. This is important to keep in mind if you come home to get your treatment completed (you can always call them to get more info on your specific case).
Finally, this isn’t the only policy you should have if you have lots of expensive gear. I’ve learned through the years that the only way to insure your gear if you’re a professional photographer or blogger (like me) is to get a separate policy for your gear, and they ain’t cheap. World Nomads will cover most personal electronics, like phones and cheaper cameras, up to a small amount, provided you can prove the value (receipt), have a police report, and can prove you had it with you (so take pictures with your electronics on the road just to cover yourself).
Other Types of Insurance with More Coverage
As you can see, travel insurance isn’t meant to cover everything. For true coverage of all the things, you’ll need to pay more and take out policies that are designed to cover specific circumstances. Here are some I’ve tried or have been recommended to me by friends:
Expat Insurance: If you’re looking for longer term health insurance abroad, consider expat insurance instead. This will only cover medical needs, but acts more like a traditional health insurance that can cover longer term health needs abroad. I used ALC when I lived in Germany and they paid out all of the claims I qualified for after my deductible.
Diplomat Insurance: If you want to be covered for all the things, including kidnapping, acts of war, civil unrest, and more, check out Global Underwriters, which provides diplomat insurance.
Cancel for Any Reason Insurance: Some companies will offer insurance that you can cancel for any reason. Be sure to buy it as soon as you place an initial deposit (which goes for any insurance) in order for it to work. There are other stipulations as well, naturally. You can read more about AIG’s here.
Gear Insurance: If you have expensive gear, most travel insurance will only cover a small part of it. Since I travel with a backpack full of gear, I had a policy on all of my tech gear from Taylor & Taylor. I did quite a bit of research on this prior to purchasing, but ultimately do not use it anymore for one big reason: It’s really expensive. Each year the policy cost me $500 for insurance up to $7k worth of gear, and a deductible of $500 per claim. If I break a phone, for example, it would just even out. This would be a life saver if all of your gear gets waterlogged or stolen. Otherwise, unless you make a claim over $1k each year, it might be cost prohibitive.
Coverage for COVID-19
World Nomads states on this FAQ page that “fear of travel” is not covered. If you want to cancel your trip due to fear about COVID, your cancellation will not be covered. However, if you become ill prior to your trip, your plan may cover you. For more information on COVID coverage, check out this page where you’ll find up-to-date details.
In a Nutshell
There are more exclusions that are wise to read about before taking the plunge and purchasing. This is pretty typical of all insurance. All that said, for coverage of the more adventurous activities that I love, I like World Nomads the most and have been using it for years, so are many of my readers and those who come on my BMTM Adventures tours.
Want to explore more options? I recently tried out Faye Travel Insurance and actually made a claim as I got sick while traveling in Japan. You can read my full review here.
*As an affiliate, we receive a fee when you get a quote from World Nomads using this link, at no extra cost whatsoever to you. We do not represent World Nomads. This is information only and not a recommendation to buy travel insurance. Thanks, as always, for your support!
Casey says
Hi Kristin, I love your honesty, I pretty much hate all insurance companies too, I just hate some less than others haha. I was wondering – which insurance do you use for your gear? I’m looking into getting some for an upcoming trip (separate from travel insurance since I have international health insurance that will cover me for most health issues while abroad.) Any suggestions? Thanks!
Kristin says
I did a lot of digging but only Taylor Insurance would insure all of my gear (used professionally, so it might be different for those whose gear isn’t used professionally, but I know yours is!). However it’s kind of expensive, and if you make a claim you have to pay a $500 deductible before they’ll cover anything. Still, as you get more and more expensive gear, it’s nice to have.
I have never made a claim with them, so I can’t say how good or bad they are.
GG says
It is so nice how you watch the backs of your friends and fellow solo travelers with posts like this. Insurance like this is essential for adventure travelers and those going long distances to remote regions of the world like what is often discussed here. Travel insurance is very important for any vacation involving a bit of travel, especially with a family where people get sick right before trips all the time (personal experience! 🙂 )! It bailed us out on more than one occasion. Insurance is a pain with the paperwork and, in my own case, anxiety from saying or filling out something wrong and losing coverage. I have been through several kinds and you can tell, though, pretty quickly if you are dealing with something good. I have that feeling with World Nomads (and with our home and car insurance particularly the one agent we have had for 20 years) .Like other anxious things, you relax and deal with it and in the end you win out and grow. It is a pain, but it is necessary. A little pain and preparation upfront brings dividends in the end.
Things happen in life and it is good to be prepared. Thanks Kristin and BMTM for watching our backs over the years, not only with this, but looking out for our safety, making sure we are prepared, providing great health and well-being advice to make sure we are mentally, physically, and emotionally strong, and always being accessible.
Oh, like the humor in here too. I know where to go if I want insurance for salsa dancing and shark cage diving!
One quick question if you don’t mind. Have you ever had issues with the “not covered” for pre-existing conditions? It is reasonable for this type of insurance to have this stipulation, but some insurance companies can be real sticklers.
One other observation for those outside the US: The Explorer option for some countries like France is only a tiny bit more expensive than the Standard option. For instance to travel from France to Australia from October 9, 2019 to January 3, 2020 (assuming you live in France) at age 35 will cost you 281.77 Euro for Standard and 285.00 Euro for Explorer and you get so much more with Explorer. This is a steal! Other Euro countries you will find the differences not that close, but often less than 10% higher, (Those who are residents in Greece, the Netherlands, Poland, Czech Republic are other ones really close). As a catch, part of this small difference may be due to the fact that the Standard rate is higher in these countries while the Explorer rate is not as much higher. Interesting! It’s all statistics.
ajr1713 says
Do you have any insurance recommendations for travelers over 70 ? Nomad indicated they will only cover up to age 69.
Kristin says
I haven’t ever looked into it, to be honest. I wish I could provide a personal recommendation±
GG says
Hi ajr1713: World Nomads do indeed have coverage for 70 and over! It is “Silver-Nomads” It is partnered with “TripAssure”. I checked and typed in that I was 79 years old and it gave me a quote. This insurance seems great as insurance companies go so glad it is for all ages :).
Hope this is helpful!
Roxanne says
This was helpful. I have never traveled with insurance but as I am getting older I am more conscious that anything could happen. I will definitely consider World Nomads. Thanks for the in-depth information.
Kristin says
Glad it was helpful!
Fatu says
This is extremely helpful! Thank you! I just figured out which plan to buy.
Trevor says
Hi, just wanted to let you know that the information you posted about the difference in activity coverage between the standard plan and explorer plan is incorrect and misleading. I just got off the phone with World Nomads and learned that there is no difference in activity coverage between the standard plan and the explorer plan. Both plans cover what are listed as “Level 1” activities. The only way to get coverage for other activities (Level 2 and 3) is to purchase the “Sports & Activities Premium” which can be applied to either the Standard Plan and the Explorer Plan. If you only purchase the explorer plan, do not expect to be covered for any extra activities.
However, I am a Canadian resident and if there is a difference between the policies available for Americans and Canadians please ignore this comment.
Kristin says
Coverage varies from state to state and country to country, it’s very important to read the fine print. Different companies provide the coverage under the World Nomads umbrella, and that’s why insurance is so tricky!
Mrs. Helen Jones says
My husband and I will travel next October 2020, to Israel with a church group. We will pay our $500 deposit within a week. Our trip will cost $4,176.00 per person. We would like travel Insurance. Please help us with the best protection (deposit returned), in case of trip cancellation, accidents, lost luggage, hospitalization, emergency evacuations, missed flights etc..
Kristin says
To be honest that sounds really expensive…is it more than a week I hope? Most insurance doesn’t cover evacuation due to civil unrest or war, but otherwise world nomads would cover most of that.
Simon says
I should actually point out that adventire activities aren’t just choosing a plan – get to the next step and type in whatever it is you want to do and they’ll show you the additional cost. Take trekking for example: both plans cover it , but only if you add it and pay the additional premium.
Will says
I’m not sure if you have ever actually made a claim with World Nomads, as a person who has been waiting for over a month for a response from them, let me say that after filling out the VERY extensive paperwork ( my girlfriend luckily , has a medical background and understands that kind of paperwork) I am dealing with their other company that handles the actual claim.
I have very little hope that I will ever see any money. And am grateful I didnt need this company in an emergency.
Kristin says
They’re all like that, it’s very annoying.
Felicia H says
So I decided a very last min Purchase of my Insurance from Nomad.
Yes they are superb and efficient in selling your the insurance.
All done within 10 mins.
However , the nightmare comes, I am putting a claim for flight delayed and miss of connections.
A brief reply stating the claims dept will contact me soon.
Yes its been 16 days.
Super Unhappy & Unsastisfied Client.
Inefficient.
Kristin says
Let us know how it works out for you! From what I’ve heard, and this goes for all insurance, you have to follow up.
Sarah says
I would just like to point out I’ve had a terrible experience trying to get covered for a trip delay. I was stuck in San Fran for 24 hrs on my way to New Zealand. I missed my flight from Australia to New Zealand and had to buy new ones. Thinking this was exactly what trip insurance was for, I figured I’d be reimbursed for the flights. Well apparently they only cover trip delays if 1. it is due to the airport workers striking (umm… what?)2. weather delays greater than 24 hours. So we got no reimbursement and they were not super nice about it either. Very frustrating! I’m sure they have better coverage for some things but not for trip delay or trip interruption. It’s pretty ridiculous.
Kristin says
That’s truly strange. A friend of mine was covered for a weather delay. That said, the coverage really varies by state, because it’s a different underwriter, so it gets very confusing and frustrating.
Aaron says
So, it would seem that people that actually had to make a claim all say World Nomads sucks balls. The rest are greatful for the info. There ya have it.
Kristin says
I think the more likely scenario is people get on the internet to vent. The two people I know who have made claims with WN were able to get paid out, but it was a process, as it would be with every insurance company out there.
eko says
Hi, could you explain to me about this from WN
Paragliding / parapenting : : special condition (a) or (b) : special exclusion (iv) & (v)
the special exclusion (iv) & (v) are:
(iv) Personal Accident
(v) Personal Liability
So if the accident is personal wn doesnt covered me?
what is the accident is not personal when it involves the person. so tricky
can all the insurance company seek other words to replace liability, it is so hard to digest
what is the meaning of Personal Liability?
thanks in advance for your answer .
Kristin says
Hey, I’m in no way an agent or underwriter so you’ll need to call them. This is just a post about my opinion on the insurance based on my personal experience and that of my friends.
Dave says
After having a very bad experience with Allianz and AIG trip protection for missed flights. I made two claims to Allianz and they ignored both. I made a claim to AIG when my fiance was not allowed to fly due to a problem with her visa paperwork. It was denied. I complained to regulatory agencies and was told they would not pursue my complaint. Flight trip insurance. NEVER AGAIN!
I am hoping World Nomads is better for health insurance claims. Gulp. i pray they are an honorable company with integrity unlike other insurance companies I have dealt with.
Gill says
Informative article thanks. Heads up if you are trekking K2 Basecamp and Gondogoro Pass – WN although they cover trekking at altitude the fact that there are fixed ropes on this trek precludes them as an insurer. Spent about 15 mins on phone with them to hone down the details specific to my last trek before deciding another company would be more suited to the trek. I think it’s worth the time to read the doc then call them to ask additional questions.
Mary says
To all readers here — I would be cautious about any insurance. Read all the fine print. Read it a second time. Make sure you understand what is being covered — and what is NOT covered. I did choose world nomads for a trip myself — however based on that alone I would not recommend them. As I did not have a need to make a claim. It’s not only what coverage a company offers — but do they actually pay out. I think there are both sides to this — Kristen knows two friends who did receive payout and yet two other writers here said the company has not been responsive to their claims. I would trust this review more if I knew the full services of the company had been used — that is, a claim was made, and was paid out. Again, I say read the fine print and read what other reviewers saY about the full services of a company before you choose I sir ace… my two cents….
Amanda says
I’ve used World Nomads a couple times in the past with no problems, but I didn’t have to contact them in the past. I purchased a policy for a trip coming up in April, but I need to find out if I have the right permit for my policy to be valid, and I literally have not been able to talk to anyone helpful. One person told me different information than what is on their website and the other told me my policy number format isn’t the right format, so they couldn’t help me. I also called other times but never actually got to talk to anyone due to excessive hold times. I also sent several emails that were never answered. I ended up canceling my policy because I found another one that will work.
Mirjam says
Hi, and thanks for the article!
Two things I wanted to add:
1) I bought my World Nomads policy from the UK and the policy coverage is different here. Most of the activities you listed are not covered under Standard or Explorer plans but need additional Activity coverage (Level 2, 3 or 4). For example, I was planning to go hiking; hiking at low altitudes is covered under Standard or Explorer, up to 4,500 meters you need Level 2 coverage, and up to 6,000 meters you need Level 3 so there is additional cost. Level 2 itself was only a little more, but Level 3 almost doubled my insurance cost. So anyone from the UK, be mindful.
2) The other, and sadder, thing is the difficulty in actually getting a payout. I was planning to embark on 1-year sabbatical trip around the world at the end of this January (2020), and I bought World Nomads travel insurance in November. About a week before I was due to depart I received the shocking news that I had cancer – and needed to stay in the UK to treat it immediately, which I am currently in the midst of.
I had planned to do hiking (Patagonia, Machu Picchu etc) and a cruise in Antarctica (quite a few things pre-paid) so I submitted a claim for trip cancellation, which under my plan should have had a payout of up to 5,000 GBP. So I would not have gotten all the money back but at least a lot.
I submitted all the documentation and there was a lot of waiting. Eventually over a month later they came back with a decision that they consider the cancer to be a pre-existing condition and will not reimburse anything, because I had had some swelling in my arm (the location of the cancer) in the autumn.
There was the option to ask for another review of the decision, which I did, and am waiting the results of, so fingers crossed it still turns out well in the end!!
But for me – if the insurance turns a blind eye when you are diagnosed with cancer a week before you are due to leave, what will they ever help you with?
So this was my rant – had the cancer and the denied claim thing gone differently, I would have been very happy with them.
Kristin says
Dang, that’s so F-ed up. I’m looking into alternatives now.
Paul Brewster says
Kristin – I believe you really should review your relationship with World Nomads Travel Insurance. I see they post an ad on your website so have to believe you have some sort of financial relationship with them. I am among the many COVID-19 refugees returning from interrupted travel by border closings and lockdowns unfolding in South America. I was lucky to get out of Santiago, Chile on March 20 before things closed down completely. I bought a policy from Travel Nomads, in part because of your recommendation and of others who had posted to your site. After returning home to the US and just beginning to regroup, I have learned that the policy I paid for covers zero expenses for ANYTHING related to COVID-19…period. They have a laundry list of FAQs that basically absolves them for any coverage which one would typically buy travel insurance for. Check out Trust Pilot reviews. Reviews from unhappy customers are pouring in. BTW, Nationwide Mutual Insurance Company should be ashamed for underwriting this policy. Thanks for listening.
Kristin says
Hey Paul, I don’t have a horse in the race and am not being paid to post by World Nomads, though I do get an affiliate commission, like I would from any insurance company. We are reviewing alternatives but have struggled to find a company that covers pandemics. I’m all ears if you do find one!
George says
Horrible, absolutely horrible customer service, and product is a complete rip off.
December 2019, we purchased a policy for travel to Europe for May 2020. We planned a tour between five countries.It became obvious In March 2020 our trip was not happening when the European Union banned travel between their borders. Covid19.
Thankfully the airline and tour company rescheduled our plans for 2021. World Nomad decided to take our money and provide no protection.
I spent hours, during March and April, trying to get a person on the phone, to ask them to change the date of travel. Instead of getting help, I got automated emails, that were not helpful. I sent on numerous occasions, emails with precise information, to get the run around.
I filed a Better Business Bureau complaint in April. As of June, Nomad has not responded to them. The BBB complaint #14291856.
I found a web link on World Nomad, of people you can contact, for help. I contacted Charles Parent-Moreau, who wrote me saying would help. We exchanged emails and said it was being handled. That was six weeks ago. I now realize, what was being handled, was they decided to not change the dates of travel for coverage.
Marilyn says
I bought nomad insurance. I fell in Jaipur and needed hospital stitches in 2 places. Had all the paperwork, sent them everything they asked for and they NEVER paid me. I’m sticking with DAN in the future. I am a scuba diver
Kristin says
Did they send some kind of rejection? Curious what their reasoning was.
Anita says
My trip was interrupted due to covid complications. I called their rep before booking alternate transportation and crashing at an emergency hotel for the night. He advised me I was eligible to file a claim under both trip interruption and trip delay. Now that I’ve paid upfront out of pocket based on his advice, they don’t want to reimburse me. World Nomads seems like a scam to me. Advise everyone to stay far away from them.
Anita says
I’m sure the pandemic has been hard for them. My issue is that I called them prior to making what should have been reimbursable expenses. Rather than tell me he didn’t know; the rep made it sound as if the emergency purchases would all be covered. I’ve left reviews and they asked me to email them but guess what? No response. Rather than purchase insurance, I’d put the money aside so you have that extra cash to cover any unexpected expenses. Personally, if I’m going to make a charitable donation, I’d prefer it go to refugees or abused animals, rather than big business. Bloggers who may get a commission, or at the very least, special consideration if any issues come up, seem to all be in favor of WN. While most who have actually used their services (from comments on this and other blog sites) would never do business with them again. People are posting numerous warnings about this company for a reason.
Marlene says
World Nomad Trip Insurance is awful. They quickly take your money but when it comes time to pay a small claim there is hardly a way to contact them directly. After waiting 6 months I finally called to get a service person on the phone who mumbled and could only say they are still reviewing, so zero help. DON NOT use them! I NEVER will again. You be better off throwing your money in a hole and then digging it up if something happened. I do not trust this company.
Rose Cashman says
I agree 100%
Rose Cashman says
We bought World Nomads and have been home for 3 weeks trying to make a claim for trip interruption and it has been the WORST inefficient process so far. Customer service has been awful if you can even speak to a live person. I have send several emails. So far I would absolutely NOT recommend using World Nomads. I can only say thank goodness we did not have a real emergency!
Jack says
The brutally honest truth about World Nomads is the claims support sucks. I was sick in Egypt and had to delay my return home.
The person I spoke contacted seemed a bit untrained, but said she would follow-up. I never heard back from her.
On return home I had a difficult time corresponding with the claims ‘department’, sent in the information they requested. I never heard back.
Fortunately the out of pocket expense was not a great deal, so I just gave up.
I will never use them again.
AJ says
MASSIVE LOOPHOLE WARNING
Conditions that are “similar”, but unrelated to, a condition that was subject to a previous claim ARE NOT COVERED. In their own words:
“If you were to develop a new stomach condition not related to the previous stomach issue but a similar condition you would not be covered due to it would be considered pre-existing unless it was due to an injury or something totally unrelated.”
I am happy to share the original messages they sent me – I would post a screenshot if the site allowed it.
This is a shocking and appalling loophole, especially for a policy that is marketed towards long term travellers, who are likely to get separate but “similar conditions” – such as stomach issues, the most common travelers’ ailment. This company is unethical and anyone who promotes it without mentioning this loophole is irresponsible. I can only assume they didn’t know. World Nomads will not provide any further details on how they define a “similar condition”, so maybe save your one claim for something life-threatening/expensive. Of course they don’t issue any refunds after policy holders have discovered this loophole the hard way – it certainly is not explicitly stated anywhere in the policy!! Who would buy it if it was? I have confirmed this loophole multiple times, so I know it wasn’t just one agent giving incorrect information.
Please share this with all travellers you know – we need to have each other’s backs!
Claudia E Hartley says
So far not impressed with World Nomad at ALL. Once you actually need them, their website sucks, they don’t have online support. I can’t even start to file a claim because according to their membership dashboard, I don’t have any policies. When the do write back on email, their responses are nonsensical and don’t respond to what you shared. I recommend using NerdWallet to pick travel insurance. I did that for Spain and had a better experience.
Hilary brown says
Do not use them! Their website and FAQ page say they’ll cover you for certain things, but then when they underwrite the policy they leave out some items that the website says you’ll be covered for, and thus try to deny your claim. All insurance companies are difficult, I get that much, but to tell you you’ll covered when you buy the policy and then underwrite a policy where you aren’t covered after you pay for it is another ball game.
EINAR says
Hello Kristin
I am considering purchasing the Nomad Explorer plan for $200 covering trip costs up to $10,000. I’ll be climbing Mera Peak in Nepal which is a few thousand feet below the max elevation Explorer covers.
I’m stunned by how much lower their premium is compared to AmEx Travel for basically the same coverage….about $500 less. Again, stunningly cheap….which means I’m immediately suspicious. Yet, you give it a great review.
Main my main concern is becoming ill or injured during the trek/climb, resulting in evacuation from the mountain to a hospital in Kathmandu. Have you ever experienced or know of situations If the evac company and or the hospital require payment immediately, will the Nomad policy advance the amount up to the benefit cap?
My second question is the policy says it will cover customary charges for the locale. Are you aware of any situations where there has been a large gap between the expense and what Nomad is willing to reimburse?
Thank you for your help.
Kristin says
So med evac would be a different policy and is usually not covered by most travel insurance plans. They tend to be their own plans that specifically cover medical flights out and if you’re concerned, could be a good idea to take out a separate policy for your trip. Yes, all hospitals will require immediate payment.